Temper, Timing, and Total Picture

Temper, Timing, and Total Picture

“When the only tool you have is a hammer, you tend to see every problem as a nail”

 

Not everything can be solve with force when there are more subtle way to approach things.

When we are stress out and upset we tend to make a big deal of everything even the little ones and I’m guilty of this as well. As much as I can I always try to control my temper but sometimes it gets the best of me and when that happens I always hurt the ones I love the most.

Being self- aware is one of the most powerful skill you must learn and very hard to implement as sometimes it’s because of pride or you just don’t know how to react. When you hurt someone and you are guilty you will feel it in your gut, but how do you react? Do you asked for forgiveness or let it go and tell yourself it is not your fault and he/she deserves it?

I have a small farm and hired a caretaker to take care of things for me while i’m away as I’m only available during the weekends.

The first few months was awesome and he was doing a good job but suddenly his performance declined and started to slack off and I was so frustrated and very upset as I was losing a good amount of money and he was taking advantage of my trust.

During that time if I jumped into conclusions or give in to my anger I could have said things that could hurt and agitate him and that could end bad for both me and the caretaker. So I decided to approach it logically and rationally and started listing possible reasons why he started to slack off. Maybe he has problems or he is in pain emotionally or family issues, or he is not happy with me, or not happy with his salary, or he is not motivate anymore to do the work.

Few years ago jumping to conclusions early was my thing and realized that I needed to change and see the total picture first. It helps me a lot to keep my temper checked and I know when to act as I get to analyze everything first.

‘Do good to each other.’ 1 Thessalonians 5:15 NLT

This post was inspired by http://positivelypinoy.com/the-three-ts/

 

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JF Daily Stories – August 8, 2017

JF Daily - August 8, 2017 Enjoying a good workout and fun time with little sancho

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Loneliness is Deadlier Than Obesity

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Remember Why You Started

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Everybody Loves The Results But Hates The Process

Transcript:

Almost a year ago September 01, 2016 I decided to lose weight and I know for sure that this is going to be the ONE.

The ONE that I don’t procrastinate, that I don’t take things for granted anymore and given my situation that time, there is no way i’m delaying getting back to shape.

I weigh around 102kg that time and currently I’m at 83-84kg it was not easy believe me, there were times that I feel like giving up and there were times that everything feels useless. But my resolve and reason for getting back into shape was more powerful and more convincing than all the complains and insecurities combine.

I saw this fitness trainer on youtube and told myself i’m going to get 6 packs and build big muscles. So I watched all his videos and all his stuff and I was so motivated and pumped to get started but the moment I started with the program and saw how hard it was my motivation starts to drop low and until I was no longer motivated to perform any of the exercises and meal plans,

I started to complain.

One thing I’ve learned about my experience is that everybody loves the results but hates the process.

If I loved the process of losing weight, it wouldn’t take me more than a year to lose 19kg, probably 2-3 months but I was only loving the results that would have if I lose weight but not the actual process of losing weight.

Learned my lesson and now I love the process as much as I love my results.

Now in what situation you were so motivated about the results but when you started doing the process you were unmotivated to follow up? Would love to hear your experience.

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JF Daily Stories Ep1 July 3-9, 2017

This is my first official or I don’t know vlog that will show clips of my daily activity together with my wife and little boy Sancho for an entire week.

For this vlog I only have 2 days of footage Saturday and Sunday

Saturday – Went to SPAC to join the Sabbath Retreat and ComSci Pipz Acquaintance Party

Sunday – Groceries and play time with sancho

What To Do In A Crowded Market

What To Do In A Crowded Market

When your business or product is not unique expect to have a lot of competitors. How are you going to stand out from the crowd?

Doing gimmicks just to be noticed could bring your business harm than good.

Here in my small town we love chicken, specially letchon manok (roast chicken) and we have around more or less than 10-20  stores that sells letchon manok.

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Image Source: BaliwagLechonManok.com

Few months ago a new letchon manok store opened near where I live and it was convenient as we don’t have to go far.

It was a booming business as it was the first store that sells letchon manok in my area and my neighborhood is quite big.

Now few months after that new store opened another store open just across the street where the 1st store was running but it was gaining more success and getting more customers up until now, it is one of the famous letchon manok store near where I live.

What do you think happened? Why is the second store getting a lot of customers than the first store?

I have listed below things that could have something to do with it.

  • Branding
  • Recipe
  • Customer Service
  • Price
  • Customer Experience

Branding – Well the first letchon manok was the first mover so it has already establish a name for itself and did I mentioned it was a booming business, it was a success at first but sales went down when the 2nd store was put up.

Both store were selling letchon manok but the 2nd store added 1 more menu to their list and that is liempo (roasted pig’s belly i think) and the people loved it. So point one to the second store for breaking the pattern of just selling letchon manok.

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Image Source: SeriousEats.com

Recipe – I think everything taste almost the same, since here in our town we don’t have a lot of spices and herbs unlike other places so even if they have added something new still the basic taste is still there. So its a draw here.

Customer Service – both are quick in my opinion and how they interact with customers its fair enough, so it’s a draw here also

Price – last time I check the 1st store was selling their letchon manok for a cheaper price compare to the 2nd store. (So why not buy from them right?) Not sure who won here… Logically the cheaper price should be the winner but it doesn’t look like that at all.

Customer Experience – Now this is one of the most important factor that you should consider when opening up a business. In my opinion the 2nd store was way cleaner, more organize and feels like they care about their business.

See how I mention “FEELS like….” yes that is correct, I always buy letchon manok at the 2nd store because I feel that they care and feels like it’s clean.

As hard as we convinced ourselves about logical and rational thinking still we always act base on our current emotions “We are emotional and selfish beings…”

Let’s go back to our first question how do you stand out from the crowd?

We do that by triggering our customer’s emotion by making them feel happy, satisfied, content and this is where customer experience comes in.

Have you watch a Jollibee advertisement on T.V. or on the internet? Have you seen them promoting how good their kitchen utensils are? or something like “Here in Jollibee we have the best fried chicken because it is cook in this temperature and marinated for how many hours, or this is because we have the top chef cooking inside our kitchen”?

No we don’t see this kind of advertisement but instead we can see kids enjoying their time eating, couples having dates, friends and families laughing together and just enjoying the time and you can see them SMILING.

Disclaimer: I’m not paid to promote Jollibee or something like that..

Informing people how their fried chicken is cooked and all those stuff is logical right?

So why don’t they show you that?

Because like I said the world act base on emotion. They are trying to trigger the feeling of being happy and satisfied so that is why we can see everyone is smiling. It’s like telling us that if you go here you will have a great time and that is what people want to experience.

Conclusion

“Products are 25% of what you sell. The rest is an intangible feeling.” @LarockFraser

So when you build a business don’t just focus on the product itself focus on the value and experience your product or services can offer people. Invest on the experience, if most of your customers are online, invest on improving your online presence , people will share what their experience is and that is how you can influence people to buy your product or use your services.

In your own opinion how can you stand out from your competitors?

Customers are online, which means you need to be too.

I’m JF Agno, Freelance WordPress Developer in the Philippines. I can help you acquire more customers and grow your business online. Interested?

How Can I Help You?

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